Help For Animal Professionals

Are you unsure how to navigate difficult client conversations, trainer-trainer conflicts, or are you trying to improve client compliance?

Book a support session or package with Carm to resolve workplace struggles effectively.   

Working with clients, other training professionals, and veterinary professionals requires good communication skills.  Each collaboration will be unique and require nuanced communication tools for successful outcomes and problem-solving.  

No one expects to find themselves at odds with a client or other professional, but it happens all the time.  I can help you identify what’s important and how to make the most of your professional time. 

Book a Support Consultation Today! 

Start to improve case problem-solving and collaboration today 

Start with a Complimentary 15-minute phone call with Carm 

Not sure you need my help…let’s talk about it and you can decide.

Then choose from one of the packages below:

One time Support consultation
$150

Includes one hour of customized support with ideas provided as to how to begin to change your client-trainer relationship

3 hours of Support
$385

Includes three one-hour consultations with customized support 

Discuss difficulties in communication with clients or other professionals 

Develop tools to improve collaborative communication

Follow-up support after each meeting 

6 hours of Support
$729

Includes six one-hour consultations with customized support 

Discuss difficulties in communication with clients and/or other training professionals 

Meet Carm

Carmaleta (Carm) is a positive reinforcement/force-free trainer in Springfield, Oregon.  She holds a Master’s degree in Conflict Resolution (CRES), is a graduate of the Karen Pryor Academy (KPA-CTP), is a Certified Professional Dog Trainer (CPDT-KA), and a Certified Separation Anxiety Trainer (CSAT).

 In 2016, Carm completed her Master’s degree in conflict and dispute resolution (CRES) from the University of Oregon.  Her academic journey included research exploring the potential restorative impact of prison animal programming through interviews with incarcerated individuals working with and sharing their confined living quarters with dogs nationwide.  

She has contributed insights from her research to a chapter in the book “Prison Dog Programs” published by Springer.  It was this research that inspired her career working with dogs.

From 2016 to 2020, she dedicated her time to transformative initiatives as she co-directed and facilitated an innovative education and restorative justice program with adults in custody at Oregon State Correctional Institution with The Insight Development Group (IDG).  Her work with IDG allowed her to witness firsthand the profound impacts of education and restorative practices among individuals often in conflict with themselves, their past, present, and future.  Drawing inspiration from her research and work with IDG, 

Carm applies lessons from these experiences to bridge better connections in her work with dogs and their families.

Building on her background in conflict resolution (CRES), she specializes in using mediation and facilitation skills to navigate challenging conversations and enhance communication outcomes when communication becomes difficult. She wants to help other animal professionals improve their conversational tools to optimize professional collaborations. 

Why work with Carm?

  • 1

    Get years of experience in Conflict Resolution from a trusted R+ colleague

  • 2

    Explore a fresh communication approach to your cases and collaborations

  • 3

    Receive help getting un-stuck in your client interactions

  • 4

    Brainstorm and modify/develop your conversation skills

Carm in the Media

Podcasts 

ATA Making Ripples with Shelly Woods 
 https://podcasts.apple.com/us/podcast/carmaleta-aufderheide-on-conflict-resolution-dog-training/id1537472787?i=1000664056839

The Bitey End of the Dog with Michael Shikashio 
https://open.spotify.com/episode/6yaPZ2RRlFMYNfj9lPWDEq?si=a8080dca2a854ca5

Positively Dog Training - The Official Victoria Stilwell Podcast

https://www.buzzsprout.com/2074339/15717097

Speaking Engagements

Carm can speak to groups live or virtually about communication skills and ways to improve client-trainer relationships by applying conflict resolution dialogue tools.  If you want Carm to speak at your next meeting, seminar, or conference, please complete the Contact Me Today form with your speaker request so Carm can respond and work out all the details.

2024 - The Aggression in Dogs Conference
 https://aggressivedog.com/conference/

2016 MS- CRES University of Oregon College of Law 

2015 - Raymond Fellow - Oxford Consortium for Human Rights, Merton College, Oxford U.K 

https://www.oxfordconsortium.org/

2017-Present Co-director/facilitator with Insight Development Group - Restorative Justice 

https://www.insightdevelopmentgroup.org/

Contact me today!

Let’s discuss how I can help you with difficult clients, trainer-trainer conflicts or poor client buy-in.